If you’re working in a call center, a good headset is one of the essential tools for your job. It’s important that the headset is comfortable enough to wear for long hours and that it blocks out noise and distractions so you can focus on your calls. In this article, we’ll look at some of the best call center wireless headsets available.
First up we have the Koss CS100 from TECKNET Store, which is a mono call center headset with a microphone that features a noise-canceling feature to eliminate distracting background noise. It has soft, padded ear cushions and an adjustable headband so it’s easy for your employees to adjust the headset to their own comfort. It’s also lightweight, making it easy for your employees to wear for extended periods of time without getting discomfort or strain.
Another option is the Jabra Biz 2400 II, which has a mono build and a USB connection. Its noise cancelling mic reduces background noise and its HD voice clarity will help your employees hear customers clearly. This headset also has intuitive controls so they can easily use it while on the phone.
Another great call center headset is the Plantronics Voyager Focus UC, which is a work-from-anywhere headset that’s ideal for people who do most of their calling from home. It has an advanced noise reduction system that’s designed to block out distracting ambient sound, and its battery life is up to 19 hours with ANC off and 16 hours with it on. best call center wireless headset