Getting your employees on board with all the necessary paperwork and training documents can be challenging. Employee communication apps make this process much faster.
They also help managers check in with remote workers and deskless employees. These features are especially helpful for relaying time-sensitive information. For example, a reminder to sign off on a new policy or complete a training can be sent through mass text messaging.
Employees can access company information on their own terms
Nine-in-10 Millennials own smartphones, and 85 percent of Gen-Xers do as well. Those handheld devices have become the dashboards of their lives, so it’s only natural that they’re the first place employees turn to get information about the company.
Employee apps like Firstup and Haiilo streamline corporate communication by giving frontline workers the info they need in the way they most want to receive it. They also give managers useful engagement insights throughout the employee journey.
This app helps teams be more productive by streamlining workflows and eliminating ineffective communication channels like email chains. It can be accessed by both desktop and mobile users and offers features like instant-message discussions, a searchable people directory, project collaboration tools, and more. It’s available on the web and as software as a service, with scalable pricing options. It’s also integrated with Homebase’s suite of HR and team management solutions, which include time clock, scheduling, and payroll. This means that you can automate notifications for shift changes or notify your team of PTO.
Employees can connect with one another
Employee communication can be difficult when employees work remotely, but the right tools can help them stay connected. One way is through email newsletters, which can be distributed across multiple channels to reach employees who prefer different formats. Another is through intranet software, which can provide a central hub for news and resources and improve employee connections.
For example, the Staffbase Intranet enables frontline workers to stay up-to-date with company news through personalized experiences and engagement features. It also offers a multi-channel approach, making it easy to distribute information via email, mobile app, and desktop computer.
Other internal communications apps encourage team collaboration through instant messaging. These apps allow employees to connect with each other regardless of location or time zone. They can also share documents, images, videos, and links with their colleagues. They can even launch polls and surveys to collect feedback from their peers. These apps can also integrate with other business tools, such as a CRM or an employee handbook.
Employees can communicate with management
A reliable employee communication software can help you streamline company announcements, connect frontline workers, and reduce information overload. You can easily track what your employees are reading and interacting with through real-time analytics, ensuring that your messages are being read and understood. You can also use two-way communication tools to get feedback and promote a positive work culture.
Many of the top internal communications apps have easy-to-use interfaces that can be accessed on mobile devices or computers. They offer features such as private channels, instant notifications, and a personalized news feed. Some also include collaboration tools like a comment box and social functions.
Some apps have additional features for specific industries, such as a time-communication app that offers scheduling templates, flexible self-scheduling, and on-demand pay. Others have integrations with other software, such as HR & compliance, and hiring and onboarding platforms. Moreover, a well-rounded employee communication platform should be able to support remote workers. For example, LumApps supports both remote and in-office employees with features such as group chat, video calls, and in-app notifications.
Employees can communicate with customers
There are many tools available to help employees communicate with customers. These include a variety of communication apps, video conferencing platforms, and customer support software. Each has its own set of benefits.
Employee communication tools can be a great way to boost productivity and improve collaboration among team members. They can also be used to keep everyone up-to-date with the company’s policies and updates. However, these tools are not a substitute for in-person meetings or emails.
These tools are ideal for remote and deskless workers because they are mobile-friendly and mimic the apps that people use in their daily lives. They also make it easy to manage internal communications and ensure that everyone gets the same message. They can be purchased for a low price and are easily integrated with existing systems. Some offer a free version, while others come with paid plans that include group chats, file sharing, free audio and video calls, and screen sharing.